It is obvious that the organisations (companies, associations and istitutions) have to break new ground for economic, environmental and social efficiency reasons. The organizations have to adapt themselves to a changing environment where the competition is every time more global, the companies have to constantly maintain and improve their competitiveness and their performances. Innovate has become an absolute necessity.

Innovation is a part of the company’s lifecycle. During the design phase as well as the development phase, all job functions are involve: from launching a new product, to scaling a phase of the manufacturing process and finding solutions in compliance with quality and legal requirements. Innovation is introducing a change, whether it is major or minor, in those functions in a structured and collective way.

The Polyval Foundation has considered the importance of the quality since several years when its ISO 9001 certification has obtained at around 12 years ago. In the intervening period, other certifications were obtained to strengthen its skills portfolio. From the EN 14065 certification issued in 2014 for industrial laundry passing by the Swissmedic (GMP) authorization for pharmaceutical product in 2011 or furthermore Lean Management (5S) certification in 2018. The foundation answers to the criteria required by "la Confédération latine des affaires sanitaires et sociales" (CLASS).

More than using common sense, tools and techniques quality is a mind-set that involves all the company actors. It requires a collective awareness and a constant development of the internal knowledge of the organization.

The quality within the Polyval Foundation is of particular importance because beyond the purely economic aspect of the advantages of a quality system, the Polyval Foundation had to acquire a successful quality system in order to guarantee a high level of services as the main mission of the Polyval Foundation is :

“Allow to the person who is benefiting of the disability insurance or in social difficulties to improve its autonomy with a work and an adapted environment and doing so be integrated in the world of work and in the society”